Privacy Policy

Last updated: September 23, 2024

This Privacy Policy describes how Korean Cares (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from koreancares.shop (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, payment confirmation, email address, and phone number.
  • Customer support information including any information you include in communications with us.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include your IP address, device information, browser type, and interaction with our Site and services.

Information We Obtain from Third Parties

We may also collect personal information from third parties such as:

  • Payment processors who collect payment information for order processing.
  • Service providers supporting our Site, including customer support and data analytics services.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process your payments, fulfill orders, send notifications related to purchases, and maintain your account.
  • Marketing and Advertising: We may use your information for promotional communications, and to tailor the Services and advertising on our Site.
  • Security and Fraud Prevention: We use personal information to detect fraudulent or illegal activity.

Cookies

We use cookies to improve our Site and services, to run analytics, and to enhance user experience. You may choose to block cookies through your browser settings, but this may impact the functionality of our Site.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

  • Service providers who perform services such as payment processing or customer support.
  • Business and marketing partners for promotional activities.
  • Legal purposes such as compliance with legal obligations or enforcing our terms.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing your personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Security and Retention of Your Information

We take steps to protect your personal information but cannot guarantee absolute security. We retain your personal information only as long as necessary for legal, business, or service purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we hold about you.
  • Request deletion or correction of personal information.
  • Withdraw consent for certain data uses.

You may exercise these rights by contacting us at urbanmerch777@gmail.com.

International Users

Your information may be processed outside of your home country, including in locations that may have different data protection laws.

Complaints

If you have concerns about our data practices, please contact us at urbanmerch777@gmail.com.